Privacy Policy
We (referred to as 'We', 'Us', or 'Our') are fully committed to safeguarding your Personal Data and protecting your privacy.
Our Privacy Policy is designed to inform you about how we collect, use, and store the information you provide on the Gaingate website (the 'Website').
We adhere to the following principles:
We are committed to being transparent about how we collect and handle your personal information in your best interests:
Through these measures, our goal is to help you make informed decisions about the use and processing of Personal Data. To support this, our website employs a range of methods and procedures to provide clear, relevant information about how Personal Data is used. If you require specific details about your data, we will make every effort to provide them promptly and at an appropriate time. Should you have any questions, we are happy to clarify any legal constraints or obligations that may apply. To get in touch, please email us at info@wildrose-gainlux.org
We will only use Personal Data for the purposes set out in this Policy
You will find that we handle Personal Data for a variety of reasons as part of our operations. This includes providing the website to you, connecting you with third-party platforms for trading (the 'Services'), improving and enhancing the site, safeguarding our rights and interests, carrying out the ongoing maintenance and provisioning of the Services, ensuring full compliance with regulatory or legal requirements, and undertaking administrative and business activities to enable the effective delivery and use of the Services. We also process your Personal Data to help us better understand your preferences and needs.
Access essential resources to safeguard your rights regarding Personal Data
We aim to help you make well‑informed choices about how we handle your data. This purpose is the reason we created this website. To support this, we use a range of methods and processes to ensure you continue receiving the most relevant information about our use of your Personal Data. If you need specific details, we will provide them at the appropriate time. If you have any questions about how this works, we are happy to answer and offer clarification, all within applicable legal requirements. To learn more, please contact us via email at: info@wildrose-gainlux.org
Keep Your Personal Information Secure and Private
While no one can guarantee the absolute security of Personal Data, we remain fully committed to protecting yours through a range of robust measures. Our Privacy and Security Policy addresses all key areas to help safeguard you over the long term.
Scope?
By reviewing this Policy, you will find an overview of the types of Personal Data our Company collects from customers, together with the methods we use to process it, share it with third parties, and protect it. This Policy covers information about an identified or identifiable individual—someone we can recognise directly or indirectly through other information in our possession or that we can access. For the purposes of this Policy, “processing” refers to any operation involving the use or handling of Personal Data, including its collection, management, organisation, storage, disclosure, and other related activities. Our services are intended for a general audience; however, they are not available to anyone under 18 years of age. We do not authorise individuals under this age to use our services and, accordingly, we do not knowingly collect information from persons under 18. If we become aware of any collection of Personal Data relating to someone under the age of 18, we will promptly delete that information.
2. What Personal Information do we collect from You?
By using our services or channels, or by browsing our website, you agree that we may collect personal information about you. In some cases, we may ask you directly for your personal information. Alternatively, we may analyse your interactions with our services or channels to gather this information, or obtain it through our third-party partners
3. There is no obligation to provide your personal information to our company or manage any implications arising from it
You are not required to provide any personal information to us. However, in some situations, if you choose not to share certain personal information, it may affect how we deliver our services to you, which could result in limited access to our website or restricted use of particular features.
4. What types of personal data do we collect? When you visit our website, we may collect the following personal information:
The Personal Data we collect includes information such as activity log details, traffic data (including IP address, access date and time), the language you use on our site, software crash reports, browser type, and device specifications. This usage data is non-personal, and we do not use it to identify you. We may also obtain Personal Data you voluntarily provide when you connect to a third-party online trading platform through us. In addition, we collect the personal details you submit directly to these platforms, which may include your full name, email address, phone number, and address.
5. What Are Our Legal Bases and Justifications for Processing Personal Data
Our Company processes your personal data for the purposes set out in this section and complies with the applicable legal framework.
We require a legal basis because, without one, our Company cannot use your Personal Data in relation to you. The legal grounds that allow our Company to process your personal data include:
- We have obtained your consent to process your Personal Data for one or more purposes, including when you provide personal information via the Website for us to share with a third-party trading platform
- The Company or a third party may need to process this information where it serves their legitimate interests. Examples include improving our Services or defending against legal claims that may arise.
- All processing carried out on our website must comply with applicable legal requirements, and we confirm that it fully meets those obligations.
If you would like more information about how we process Personal Data to protect our legitimate interests, please contact us by email.
Below, we have highlighted the reasons and legal bases on which we may use the personal information you have provided to us. Personal Data
1. To share your personal information with third parties at your request to enable access to digital trading.
If you make such a request, we may collect Personal Data from you to share with third-party companies
You have consented to the processing of your Personal Data for one or more purposes
2. To enable us to address your questions, concerns or requests
We require your Personal Data to assist you with enquiries related to our services.
We undertake this processing to serve the legitimate interests of the Company or a third party.
3. We will process your Personal Data to comply with our legal, administrative, judicial and regulatory obligations, and to ensure we meet all applicable requirements.
To comply with our legal obligations, we must process this Personal Data.
4. To Improve Our Services
We may use the Personal Data we collect to enhance Our Services. This includes analysing any crash or malfunction reports we obtain in relation to Our Services.
We process data where necessary to pursue the legitimate interests of the Company or a third party.
5. To Mitigate the Risk of Fraudulent Activity and Misuse of Our Services
We process personal information where necessary for the legitimate interests of the Company or a third party.
6. To conduct and coordinate our activities in line with our service requirements
These activities include support functions, business development, strategic decision-making, oversight systems, and more
We process this Personal Data where necessary for the legitimate interests of the Company or a third party.
7. Undertaking analysis, including statistical evaluations
We use a range of analytical methods (including statistical techniques) to support decision-making across a variety of issues.
We process this Personal Data where necessary for the legitimate interests of the Company or a third party.
8. To protect our assets, rights and interests, and those of third parties, we use several measures to assert and defend ourselves against legal claims
To do so, we may process Personal Data for the purpose of defending our rights, interests and assets, or those of third parties, in line with applicable laws, regulations and agreements, as well as any relevant conditions, terms or policies
We process this Personal Data where necessary for the legitimate interests of the Company or a third party.
6. How We Disclose Your Personal Information to Third Parties
Depending on the circumstances, the Company may disclose Personal Data to third parties that provide services such as storage, IP address hosting, or user experience analytics.
We also act on requests from individuals who ask us to share specific Personal Data with third-party trading platforms. In these cases, we will transfer the Personal Data you provide and deliver it to the platforms you nominate. If you choose to proceed, their privacy policies will govern its use. In such situations, your Personal Data may be shared with multiple trading platforms.
The Company may share Personal Data with its business partners or affiliated entities. We do this to access the resources needed to enhance our customer offerings while continuously improving them.
Where required, the Company may disclose Personal Data to regulatory, local, or other authorities to protect the rights or property of others.
We may also share your Personal Data with prospective investors or buyers, or with lenders to the Company or its affiliated companies. This would typically occur in connection with transactions such as asset sales or transfers, restructures, mergers, consolidations, or bankruptcy involving the Company or parties connected to the Company.
Online Tracking Notice
Our website may use third-party services, such as advertising providers and analytics firms, to support our operations. These companies may also use cookies and other technologies to collect data.
When we say cookies, we mean small text files stored on your device whenever you visit or access our website. We use cookies to learn about your preferences and browsing patterns so we can improve the experience for our users, better understand what they value, and design products and services based on customer interests. In addition, cookies help us gather information for statistics and analytics.
With some of the cookies we use, they are session cookies. Session cookies are temporarily stored on your device and expire when you close your browser. Other cookies are known as persistent cookies because they remain on your device even after you close your browser. These cookies allow the website to recognise you as a returning visitor and retain the preferences you have previously set.
7. How We May Use Cookies and Third-Party Services
Each cookie and its use may vary, depending on its intended purpose.
Cookies Are Often Essential
Cookies Are Often EssentialTo access the features you’ve requested and continue browsing our website smoothly, these cookies are required. They enable the delivery of the products, information and services you need.
These cookies allow your device to download and stream the necessary data, while letting you move around the site effortlessly, make the most of its key features, and revisit pages you’ve viewed before with your preferences intact.
Our Cookies collect Personal Data, including your username and last login date. We use this to verify you had an active session on the site. After you close your browser, we delete these session Cookies.
Cookies Optimised for Functionality
ScopeCookies allow us to recognise you when you visit our site and help you keep your settings and preferences. Without cookies, your choices won’t be saved, and you’d need to set your preferences each time you visit.
Additional detailsFunctionality cookies will remain active until they reach their expiry date. They retain stored information even after the browser is closed.
Performance Cookies
ScopeCookies enable us to gather statistical data on our website’s performance and improve its quality. They also let us analyse site usage to understand how it’s performing.
Additional detailsAny identifiable personal information will be stored in cookies in an anonymised form. While some cookies are deleted as soon as you close your browser, others remain active when you visit our website.
Cookies have been blocked or cleared
You can manage your cookie settings via your browser settings. Use the links below for help with this.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
Online Tracking Notice Please note that, at present, our service does not recognise Do Not Track requests.
8. Learn More About How We Store Your Personal Information
Please note that Our Company will retain your Personal Data for as long as needed to fulfil the purposes outlined in this Policy, or for longer where permitted by applicable laws and to comply with relevant orders. In some cases, your information may be shared with third‑party trading platforms for up to 12 months. With your consent, we may extend this sharing for a further 12 months, if needed.
From time to time, we will review and assess the Personal Data we hold to ensure we do not retain it longer than necessary.
9. Transferring Personal Data to a Third Country or an International Organisation
Under certain circumstances, we may transfer your Personal Data to other countries. This may involve obtaining your permission to send your Personal Data outside your country of residence, or to international organisations. We take all necessary measures to safeguard your Personal Data and ensure you can exercise your rights and effectively access legal remedies if needed.
All residents of the EEA (European Economic Area) can rely on these protections and safeguards.
- In certain circumstances, we may transfer your Personal Data to a third country or international organisation that the European Commission has recognised as providing an adequate level of protection for Personal Data, in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the 'GDPR')
- When the transfer occurs, we execute it under a legally binding and enforceable agreement between public entities or authorities in accordance with Article 46(2)(a)
- We conduct the transfer in accordance with the European Commission’s Standard Contractual Clauses for data protection, adopted under Article 46(2)(c) of the GDPR. To find out more, you can review the adopted clauses at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en
10. Protection of Personal Data
In order to safeguard your Personal Data, we have implemented robust security measures. These measures are designed to prevent accidental or unlawful destruction, loss, or alteration.
However, despite taking extensive precautions, we cannot guarantee error-free, fully secure maintenance of your Personal Data, and we are not liable for any intangible, incidental, or consequential loss or damage arising from its use or disclosure. This includes, but is not limited to, disclosures caused by transmission errors, unauthorised access by third parties, or other events beyond our control.
Where we are legally obliged, or due to other constraints beyond our control, we may need to share your Personal Data with third parties, such as public authorities. In such cases, we cannot control the security measures those third parties provide.
Please note that transmitting Personal Data over the internet is not entirely secure and carries inherent risks. Accordingly, we cannot guarantee the security of the Personal Data you transmit to us online.
11. About Links to Third-Party Websites
Our website includes links to external sites and applications outside our Company's control. As a result, we accept no responsibility for how these third-party websites collect or process your Personal Data. While our Policy applies to our website, it does not extend to third-party websites.
Before visiting any third-party website or app, you should review their privacy policies before using their services. You should also carefully consider whether you wish to provide them with your Personal Data.
12. Understanding Amendments to Our Policy
We reserve the right to update this Policy at any time. If we make changes, we will notify you via a notice on our website and display the updated Policy for your review. For material changes, we will use the methods we consider most appropriate to inform you, and we will also post an announcement on our website. Unless stated otherwise, all amendments to this Policy take effect immediately upon publication of the updated Policy.
Your Rights in Relation to Your Personal Data
Your rights allow you to request a review of the Personal Data we collect about you, to have it corrected, and to ask us to delete any Personal Data you no longer want us to hold. You may also restrict the categories of data we collect. If you reside in the EEA, please see this page:
Anyone wishing to exercise their data rights may contact us using the email address below. Access rights
We will verify the accuracy of the Personal Data we process. If it is accurate, we will give you access to your Personal Data, including an electronic copy of the processed data. We reserve the right to charge a reasonable fee for additional copies. When requested, we will provide this data electronically.
Your right of access must not infringe the rights of others. If a request would affect others’ rights, we may refuse or limit our ability to comply. Your rights to rectification
If you would like to correct inaccurate Personal Data, you may request that we rectify incomplete or incorrect information. Your right to erasure
Legitimate grounds may include: (a) we no longer need the Personal Data for its original purpose; (b) you withdraw consent and there is no legal basis for processing; (c) you object to specific processing; (e) unlawful processing of Personal Data; or (f) compliance with a legal obligation. This right does not apply where processing is necessary (a) to comply with EU or Member State law or (b) to establish, exercise, or defend legal claims.
Restrictions on processing
You may ask us to limit processing if you believe the data is inaccurate. Where processing is restricted, we may retain the data only with your consent, for the defence of others’ rights or legal claims, or for important public interests of a Member State or the EU.
Right to data portability
For automated processing based on consent or a contract, you have the right to receive all Personal Data the Company holds about you.
You also have the right to request transfer of the data to another controller where technically feasible. Exercising data portability does not affect your right to erasure.
Right to object
You may object at any time to our use of your Personal Data based on the legitimate interests of the Company or third parties, including related profiling. We will proceed only where we can demonstrate compelling legitimate grounds that override your rights and freedoms or for the establishment, exercise, or defence of legal claims.
You have the right to object at any time to processing for direct marketing.
Right to withdraw consent
You may withdraw your consent to processing at any time, without affecting the lawfulness of processing before withdrawal.
You also have the right to lodge a complaint with the authority supervising your Personal Data rights.
You may further request that a supervisory authority in a Member State protect your individual rights regarding Personal Data processing within the EU.
As outlined in this section 13, your Personal Data rights may be limited by EU and Member State laws. We will provide the information requested under section 13 within one month of receiving your request, and may extend this by up to two months based on the nature and number of requests. You will be notified within one month if an extension applies and the reasons.
Information provided under section 13 will be free of charge unless the request is unfounded or excessive, particularly if repetitive; in such cases, we may charge a reasonable fee to cover administrative costs or decline to act.
If we have any doubt about your identity in relation to a request, the Company may request additional information.